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Cancel an Automatic Payment

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To get started, please determine the automatic payment that you would like to cancel.

  1. To cancel an automatic payment, from your navigation links, click My payees.

    Result: The View My Payees page appears.

  2. Within the Payment Options column, click the automatic option that is currently in place for this payee.

    Result: The Set Payment Options page appears.

  3. From the Payment option field, select "Pay manually."
  4. Click Save changes.

    Result: A confirmation page appears summarizing this change.


Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.