Help
Frequently Asked Questions
How long do you store my billing information?
How can I view filed bills?
Can I download my billing history into my financial management software?
Bill History
Bill summary and transactional information is available for 24 months online. Most bill images are maintained online for 24 months from the date the bill is posted online. After 24 months, your bill images are deleted from the system. Back to top
You can view information on a filed bill through the payee's bill history. Back to top
Yes, you can integrate your billing history information with all leading personal financial management software, Microsoft Money, Microsoft Excel, or QuickBooks. It's simple to merge your bill payment data with the rest of your financial records. From the View Bill Payment Reports page, simply click Download. The Download Report page appears when you select the file format for your download. Back to top
Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.