Non-bill Notices

What is a non-bill notice?

How do I reassign a non-bill notice?

Non-bill Notices

What is a non-bill notice?

Occasionally, we will receive items from your payees such as a rate changes or announcements about special offers. So you'll never miss important information, we scan these items and post them to your Bill Inbox as non-bill notices.

In most cases, non-bill notices are filed under their corresponding payees. If we are unable to determine which payee a customer message belongs to, it will be filed as a miscellaneous message. You'll have the option to reassign a miscellaneous message to any of your payees.   Back to top

How do I reassign a non-bill notice?

From the Bill Inbox, click the Assign link. The Assign Non-bill Notice page appears. Using this page you can assign this notice to the appropriate payee. If the appropriate payee does not exist for your account, you will have the opportunity to create a new payee file.    Back to top

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