When a bill is "marked paid," no payment is made, but the status will change to "Marked Paid," indicating that you have made a payment by other means or do not want the bill to be left "unpaid." Once a bill is marked paid, you cannot change the bill status back to "unpaid."

1. From your navigation links, click My bills.

   Result: The Scheduled Payments page appears.

2. Click the View bill link corresponding to the bill that you want to mark as paid.

   Result: The Bill Detail page appears.

3. Click the Mark as paid link that appears above the image of the bill.

   Result: The status of the bill changes to Marked Paid.

Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.