Stop a Check
The Stop a Check page is used to request that we stop payment on one or more checks. This is typically used when checks are either lost or stolen. Standard stop payment fees apply to this request. Payments made using online bill payment cannot be stopped using this page.
You can access the
Stop a
Check
page
by clicking
Stop a
Check
on the
Customer Service Index
page.
Note: We are not liable for items that are cashed or paid within 24
hours of this request.
- Click
the Customer Service tab.
Result: The Customer Service Index page is displayed.
- Click the
Stop a
Check
link.
Result: The Stop a Check page is displayed.
- Select the account from which the original check was written.
- Enter the reason for the stop check request.
- Do 1 of the following:
- To stop payment on a single check, enter the name of the Payee and enter the Check Number. You can also choose to enter the Check Date or Amount.
- To stop payment on a range of consecutively numbered checks, enter the starting check number in the From Check Number field and the ending check number in the To Check Number field.
- Click Continue.
Note: If changes are needed, click Edit.
Result: The Stop a Check Preview page is displayed.
- Click Submit Request.
Result: The Stop a Check Confirmation page is displayed.
Parent topic: Checks
See Related Topics: