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Customer Service Index

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The Customer Service Index page provides direct access to the account and customer service options you have available online, including:

  1. Changing Online Banking access information like your password or user ID
  2. Customizing online account information
  3. Stopping checks
  4. Ordering checks
  5. Adding or changing contact information, your personal e-mail address, and account notifications

You can also view our disclosure and privacy statements.

  1. Click the Customer Service tab.

    Result: The Customer Service Index page is displayed.

  2. Select one of the following options:
    1. Change password
    2. Change user ID
    3. Change e-mail address
    4. Change address
    5. Change user profile
    6. Customize Your Accounts
    7. Change Statement Delivery Method
    8. View Messages
    9. Contact Us
    10. My Alerts
    11. Add an alert
    12. Stop a Check
    13. View stopped checks
    14. Order checks

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Note: It is possible that the online help describes features that we do not support or that are not available to all of our customers. If you still have questions, please contact Customer Support.